Privacy Policy

Effective Date: 23-06-2025
Website: https://woodfordlionsclub.com.au
Operated by: Woodford Lions Club, Queensland, Australia

Who We Are

We are the Woodford Lions Club, a volunteer organisation based in Queensland, Australia. Our website address is: https://woodfordlionsclub.com.au. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine if you use it. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture (if applicable) is visible publicly with your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS), as visitors may download and extract this information from images on the site.

Cookies

We use cookies to enhance your experience:

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These cookies last for one year.
  • We set a temporary cookie on the login page to check browser compatibility. It contains no personal data and is deleted when you close your browser.
  • When you log in, we set cookies to store login info and screen preferences. Login cookies last for 2 days (or 2 weeks with “Remember Me”). Screen preference cookies last for 1 year.
  • If you edit or publish an article, an additional cookie stores the post ID. It contains no personal data and expires after 1 day.

WooCommerce and Event Ticket Purchases

When you purchase a product or ticket, we collect:

  • Name, billing/shipping address, email, and phone number
  • Order and event details
  • Payment information (processed securely via third-party gateways)

This information is used to process your orders, provide support, comply with legal obligations, and communicate with you about your purchase. We do not store your credit card information on our servers.

Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, maps, social media). This content behaves as if you visited the external site, which may collect your data, use cookies, and track your interaction.

We are not responsible for the privacy practices of external sites.

Who We Share Your Data With

We may share your data with trusted third-party services that help operate our site, such as:

  • Payment gateways (e.g. PayPal, Stripe)
  • Email marketing platforms (if you subscribe)
  • Spam detection tools
  • WooCommerce and event ticketing plugins

If you request a password reset, your IP address may be included in the reset email.

We do not sell your personal data.

How Long We Retain Your Data

Comments and metadata are kept indefinitely. For registered users, we store the information in your profile. Users can view, edit, or delete their information anytime (except usernames). Site administrators may also access and edit user info.

Order and event ticket information is retained in accordance with Australian legal and tax recordkeeping obligations, typically for a minimum of 7 years.

Your Rights

You may:

  • Request access to the personal data we hold about you
  • Request corrections or deletion of your personal data
  • Withdraw your consent (where applicable)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise your rights, please contact us using the details below.

Where Your Data Is Sent

Visitor comments may be checked by automated spam detection services. In some cases, data may be processed by third-party services located outside Australia. We ensure these providers comply with privacy obligations.

Contact Us

If you have questions about this policy or your data, contact us at:

Woodford Lions Club
📧 info@woodfordlionsclub.com.au
📞 0407 858 040
📬 PO Box 1101, Woodford, Queensland 4514

This policy may be updated occasionally. We recommend reviewing it regularly.